Courtyard by Marriott

Brunswick, Georgia

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Distressed Asset Turnaround at Courtyard by Marriott, Brunswick, Georgia

  • Appointed in June 2011 as distressed asset receiver by CW Capital following default and operational under-performance.
  • Completed an interior renovation of the front desk, lobby, and restaurant and replaced all case goods, furniture, flooring, and wall coverings. Total renovation cost was $1.43M.
  • A complete operational overhaul, including installation of a new leadership team, drove a 53% improvement in Guest Service Scores and moved the hotel from Red Zone Status (guest service non-compliance) to the top quintile service ranking within the brand.
  • Hotel revenue grew 81% under our receivership + management over 4 years and 10 months.
  • Received Marriott’s Silver Circle Award for performance.
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